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Regio: Noord-Brabant
Plaats: Veldhoven
Adres: Netherlands

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We are looking for: M365 IT Support Specialist (m/f/d) (IT specialist for system integration, IT system administrator, IT user advisor or similar) The company IT specialist for system integration, IT system administrator, IT user advisor or similar as M365 IT Support Specialist (m/f/d) DAYTON PROGRESS stands for over 90 years of experience in the production and sale of press tool components. Whether punches, dies and blank holders according to standard or customer requirements – we will find the right solution for you! One of our strengths is the fulfillment of individual customer requirements. With five subsidiaries and dealers in more than 15 European countries, we are there for our customers with our products and expertise. We are looking for Dayton Progress is currently looking for an M365 IT Support Specialist (m/f/d). As an M365 IT Support Specialist (m/f/d), you will be the IT contact person for support requests for internal employees and carry out fault acceptance and error analysis on site as well as via telephone, helpdesk and remotely. Field of activity: IT and software development Career level: Career starter Location: Adenauerallee 2, 61440 Oberursel, Germany, Mobile working Employment relationship: Full-time Your tasks: IT contact person for receiving and coordinating support requests from internal employees in the IT helpdesk Fault acceptance and error analysis (on site and via telephone, helpdesk and remote) Procurement and management of IT hardware Installation and configuration of IT equipment at the workplace or via remote support Responsibility for the technical onboarding and offboarding of employees Independent processing of 1st level tickets and, depending on level of knowledge, also 2nd level support Carrying out maintenance work via remote access to employee systems and training employees Complete documentation of service requests and solutions Collaboration in an EU-wide IT team Taking on small (EU-wide) IT projects, depending on level of knowledge Your profile: Successfully completed training in IT, e.g. IT specialist for system integration or a comparable qualification as well as professional experience in IT and user support Good experience with the installation and configuration of PCs, cell phones (iOS & Android), as well as software distribution Routine use of helpdesk tools, remote support (AnyDesk), software distribution (InTune), ITSM as well as error analysis and documentation (Atlassian Jira) Sound knowledge of Microsoft 365, Windows 10/11, Exchange Online, MS Teams, (Azure) Active Directory and Share Point Sound knowledge of Microsoft networks and understanding of DHCP/DNS/GPOs High customer and service orientation in combination with a solution-oriented way of working High social, intercultural and communication skills (team player) Independent approach and problem-solving skills for complex tasks and issues Hunger for new knowledge and interest in learning new technologies Very good written and spoken German and English skills Strong communication skills We offer: Modern IT tools Responsible work in a motivating environment that encourages initiative and entrepreneurial action Broad range of tasks Individual training opportunities within the company from day one (use of the Udemy platform for further training) Mobile working possible Competitive salary and company allowance for capital-forming benefits Flat hierarchy throughout the company Pleasant and collegial working atmosphere in an EU-wide team 30 days of vacation and corporate benefits for employees Eurorad Have we piqued your interest? We are delighted! You can simply upload your application to our applicant management system with the usual documents (cover letter, CV, references). DAYTON PROGRESS GmbH Adenauerallee 2, 61440 Oberursel www.daytonprogress.de